Contact & Meet KPI's Team
At KPI Therapy, we value the dedication and privacy of all our providers. Our leadership team is committed to fostering a supportive environment for both our providers and the families we serve.
Meet the key individuals guiding our mission:
Quick Contacts
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The KPI Team
Shelia Bess
Agency Director
Hello! I’m Shelia, KPI’s Executive Director. I have a background in Early Education and Special Education, and I transitioned into a career focused on business development 27 years ago. Over time, I’ve built a strong skill set in agency management, business consulting, and contract negotiation, with a proven track record of driving growth and achieving key performance indicators. In my role at KPI Therapy, I continue to lead efforts that support individuals and families in developing emotional, mental, and physical well-being by ensuring their needs are met with care and consistency. My focus is on building systems and relationships that strengthen the support we provide across the agency. My commitment and dedication to this work have allowed me to bring hope, joy, and dignity to those who need it most, and I am grateful for the lasting impact I’ve been able to make in the lives I’ve touched.
Sydney Bess
Early Intervention Coordinator
Hey! I’m Sydney, KPI’s Early Intervention Coordinator. In my role at KPI Therapy, I assist with hiring early intervention providers, including SLPs, OTs, PTs, and DIs. I also communicate with providers to help them stay compliant with required trainings and to support them by answering any questions they may have along the way. I’m passionate about working with the pediatric population and collaborating with families to help their children become the best communicators they can be. I really value being part of a team that supports early growth, development, and meaningful progress for the kids and families we serve.
Keyoisha Blewett
Program Director
Keyoisha Blewett serves as the Program Director for KPI Therapy, Inc., bringing over 16 years of experience working with individuals with intellectual and developmental disabilities. Throughout her career, she has dedicated herself to supporting individuals in achieving greater independence, improving their quality of life, and reaching their personal goals. With a strong background in Supports for Community Living (SCL) services, program oversight, staff development, and person-centered planning, Keyoisha is passionate about ensuring that every individual receives the support, dignity, and opportunities they deserve. She believes that every person has unique strengths and abilities and is committed to helping individuals build confidence, develop life skills, and become active members of their communities. As Program Director, Keyoisha focuses on creating meaningful services that promote independence, self-advocacy, and community inclusion. She works closely with individuals, families, staff, and community partners to ensure that supports are tailored to each person’s needs and goals. What drives Keyoisha most is the opportunity to make a positive difference in the lives of others. She finds great fulfillment in watching individuals overcome challenges, achieve milestones, and gain the confidence to live more independent and fulfilling lives. Her dedication, compassion, and commitment to excellence continue to make a lasting impact on the individuals and families served by KPI Therapy, Inc.
Katrina Bellman
System & Records Coordinator
I’m Katrina Bellman (Trina), KPI’s System & Records Coordinator. I have worked with KPI Therapy for over 2 years, and my passion for our work grows daily. I have a background in advertising, public relations, and digital communications, with experience in content development, organization, and digital systems management. I bring those skills into my role at KPI Therapy, where I help support internal operations through structured systems, clear documentation, and streamlined workflows... as well as managing the site & social media :) In my position, I focus on keeping records organized, improving accessibility of important information, and helping create efficient processes that support both providers and participants alike. A big part of my work is making sure the behind-the-scenes systems run smoothly so the people we serve can continue to receive consistent, quality support. I’m passionate about building structure in a way that makes daily work easier for everyone and supports KPI Therapy’s mission of helping individuals and families through thoughtful, reliable care systems. Please feel free to reach out to me for any technical issues when completing requirements!
Katie King
Onboarding & FHP Coordinator
Hi, I’m Katie! I’ve been with KPI for a year and a half, and it has truly been one of the most rewarding experiences of my life. Before joining KPI, I worked as a Direct Support Professional (DSP) for three years, which is where my passion for this field really began. At KPI, I serve as a Family Home Provider (FHP), where I support our providers and help ensure our participants receive the highest quality of care possible. I also oversee Personnel, managing the onboarding and hiring process for new providers. So if you’re interested in joining KPI, I’m the person you’ll want to connect with! One of my favorite parts of this role is meeting new people and building meaningful relationships. The passion I have for this work, and for KPI specifically, makes it a job I’m genuinely happy to wake up to every day. I look forward to continuing to grow our KPI family, bringing in dedicated individuals who want to make a difference. Every new team member means another opportunity to impact lives positively, and that’s what this work is all about.
Shmieka Hurst
FHP Coordinator
Hi! I’m Shmieka, KPI’s Family Home Provider Coordinator! I’ve worked as a DSP, CA, PCC, and Family Home Provider (FHP) for over 8 years. In my current role, I oversee the FHPs who support individuals with intellectual and developmental disabilities. I recruit providers and help coordinate placements for participants who require support services. My work has been extremely rewarding and, at times, emotional in the best way. I truly enjoy having the opportunity to support our individuals and to become part of their communities. As I often say, “it brings me joy watching a person you care about grow and change because of the work you offer and loving what you do.” My goal is to take the time to really get to know our FHPs/AFCs and ensure that participants are well matched so that both the individual and the provider have the support they need to be successful.
Kendra Buford
Medical Assistant
Hi I'm Kendra! I’m passionate about my role at KPI because I truly care about making a difference in the lives of the individuals we support. Being able to coordinate medical care, stay organized, and support both participants and staff is something I take pride in every day. I love being part of a team that is dedicated to providing compassionate, quality care and creating a positive impact!
Tara Jackson
CMA Certified Medical Coordinator
Hi! I’m Tara Jackson, and I’ve been a Family Home Provider with KPI for 4 years and, in the past year, joined KPI's support team as our Certified Medical Coordinator. Opening my home to support individuals has allowed me to provide not only care and stability but also a true sense of belonging. In my dual role, I’m able to support individuals both in their daily lives and with their medical needs, ensuring their health, safety, and overall well-being are always a top priority. Working with KPI has given me the opportunity to build meaningful relationships while delivering person-centered care. As a Certified Medical Coordinator, I help oversee medications, coordinate appointments, and advocate for the best possible healthcare outcomes. As a Family Home Provider, I focus on creating a supportive, home-like environment where individuals can grow in independence and confidence. Throughout this journey, I’ve grown both personally and professionally, gaining valuable experience and a deeper understanding of the impact this work can have. One of the most rewarding parts of what I do is seeing the progress and happiness in the individuals I support. Whether it’s celebrating small milestones, ensuring their medical needs are met, or simply sharing everyday moments, those experiences are what remind me why I truly love what I do.
Miranda Crouch
Billing Coordinator
Hello, I’m Miranda, KPI’s Billing Coordinator! I came to KPI with over 15 years of experience as a billing coordinator. In my role at KPI Therapy, I oversee all billing department operations, ensuring the accuracy of service notes from all of our direct support providers. I also assist with hiring and onboarding as part of the broader support for our team. My responsibilities include calculating and collecting payments for services, as well as investigating and resolving any billing or payment issues that arise. I’m focused on making sure everything is accurate, organized, and running smoothly so providers and services are supported without disruption.